Terms & Conditions
Last updated: 12 October 2026
These terms apply to purchases made through veikalux.shop. Please read them before you place an order.
Seller
Veikalux shop, Aupark Tower, Einsteinova 24, 851 01 Bratislava, Slovakia. Email: contact@veikalux.shop, phone: +421 2 3211 4086.
What we sell
We sell kitchen storage for spices, herbs and salt: jars, spice boxes, salt cellars, pinch pots, tins and mills. Natural materials such as wood and marble vary in grain, veining and shade, so the piece you receive may differ slightly from the photographs.
How an order is made
- You send an enquiry through the form, by email or by phone.
- We reply with the availability, the final price including VAT, the delivery cost and the expected dispatch date.
- The purchase contract is concluded when you confirm this offer and we acknowledge your confirmation by email.
Prices
Prices shown on the site are approximate and include VAT. The binding price is the one stated in our email confirmation. Delivery is charged separately.
Payment
You can pay by Visa or Mastercard, Apple Pay, Google Pay or bank transfer. Card payments are processed by a payment provider over an encrypted connection. Goods are dispatched after payment is received.
Delivery and returns
Delivery is described in the Delivery Policy. Your right to withdraw from the contract within 14 days and the refund procedure are described in the Return & Refund Policy.
Defects and complaints
As a consumer you have statutory rights if goods are defective. The seller is liable for defects that the goods have on delivery and that appear within 24 months. Report a defect to contact@veikalux.shop with your order number and photographs. We handle complaints within 30 days at the latest.
Disputes
If you are not satisfied with how we handled a complaint, you can ask for alternative dispute resolution through the Slovak Trade Inspection (Slovenská obchodná inšpekcia, www.soi.sk). These terms are governed by the law of the Slovak Republic.
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